Privacy Policy

At ABDOS India (“we,” “us,” “our”), protecting your privacy and securing your personal data is a top priority. This Privacy and Cookies Policy explains the types of information we collect, why we collect it, how we use it, who we share it with, and your rights. It applies to visitors and users of our website www.abdosindia.com (the “Website”) as well as other interactions with ABDOS India.

We encourage you to read this policy carefully to understand how your information is managed. By accessing or using our Website, you agree to the collection and use of information as described here. If you have any questions, please reach out to privacy@abdosindia.com.

Information We Collect

We collect both personally identifiable information (“Personal Data”) and anonymous information to provide and improve our services:

Personal and Contact Information: Name, email address, phone number, postal address, employer name, job title.
Account Credentials: If you register on the Website, we collect your login details and preferences.
Technical Information: IP address, browser type, device details, operating system, cookies and similar tracking technologies.
Usage Data: Pages visited, time spent on pages, links clicked, navigation paths, search queries.
Communication Data: Information provided when you contact us via forms, email, surveys, contests, or social media.
Payment Information: If applicable, payment details are collected securely when making purchases or subscribing to services (not stored unless legally required).
Location Information: Approximate location based on IP address or device data, unless explicitly disabled.

We do not knowingly collect data from children under 13 years old. If we learn that we have collected data from a child under this age without parental consent, we will delete that information promptly.

How We Collect Information

Data is collected through multiple channels:

Direct Interaction: When you provide data via forms, registrations, surveys, or communications.
Automated Technologies: Through cookies, web beacons, log files, and similar tools as you use the Website.
Third Parties: We receive information from partners or service providers with your consent or as necessary to provide services.

Cookies and tracking technologies help us understand user behavior and improve your online experience. You can manage cookie preferences through your browser or via settings provided on our Website.

Purposes for Using Your Information

Your information facilitates:

Service Delivery: To respond to inquiries, process requests, and manage your account.
Personalization: To tailor content, offers, and communications to your preferences.
Marketing: To send newsletters, updates, promotions, with your consent.
Website Improvement: To analyze site usage for performance, bugs, and feature enhancements.
Security: To detect and prevent fraud, unauthorized access, and other threats.
Legal Compliance: To comply with laws and regulations, respond to lawful requests or court orders.

We use only the minimum data necessary for these purposes, and where required by law, we seek your consent.

Data Sharing and Disclosure

Your privacy is important; we do not sell or trade your data.

We may share your information for legitimate business purposes with:

Affiliates and Subsidiaries: To coordinate services and communications within our corporate group.
Service Providers: Including IT support, hosting, data analytics, marketing, payment processors, and customer support vendors.
Legal Authorities: When compelled by law, legal process, or to protect lives, property, or safety.
Business Transfers: In case of mergers, acquisitions, or asset sales, your data may be transferred as part of the transaction.
With Your Consent: We may share your information with other parties when you provide explicit permission.

All service providers are contractually obligated to protect your privacy and use your data only to perform services for us.

Cookies and Tracking Technologies

ABDOS India uses cookies and similar technologies for:

Essential Website Functions: Like maintaining sessions, authentication, and interface preferences.
Analytical/Performance: To understand usage patterns and improve Website functionality.
Advertising and Retargeting: To deliver relevant advertisements where permitted and provide opt-out options.

Cookies can be classified as:

First-party cookies set by ABDOS India.
Third-party cookies set by partners such as analytics or advertising platforms.

You can configure your browser to block or delete cookies. However, disabling certain cookies may affect the Website’s functionality.

For detailed cookie management, please refer to our Cookie Policy [link to cookie policy].

Data Security and Protection

We implement comprehensive security measures including:

Encryption of personal data in transit and at rest.
Secure servers with restricted access.
Regular vulnerability assessments and penetration testing.
Employee training on data protection principles.
Incident response plans to address data breaches promptly.

Despite these measures, no internet transmission is 100% secure, so please safeguard your login credentials and notify us of any unauthorized use.

Data Retention

We retain personal data only as long as necessary to fulfill business purposes or comply with legal obligations. Retention periods depend on the nature of the data and purpose for collection, for example:

Customer data: retained throughout the customer relationship plus a statutory retention period.
Marketing data: retained until you unsubscribe or opt out.
Legal compliance data: retained as required by law or regulation.

After retention periods lapse, information is securely deleted or anonymized.

Your Rights and Choices

Individuals have the rights to:

Access: Request copies of your personal data.
Correction: Request updates or corrections to inaccurate data.
Deletion: Request removal of your data when no longer needed.
Restrict Processing: Limit how your data is used in specific circumstances.
Data Portability: Receive your data in a machine-readable format.
Object to Processing: Object to data usage, such as direct marketing.
Withdraw Consent: Revoke consent for processing previously granted.

To exercise these rights, please contact privacy@abdosindia.com. We may ask for verification to protect your privacy.

International Data Transfers

If personal data is transferred outside India, we take steps to ensure adequate protections, using contractual safeguards or adherence to recognized data protection standards to maintain your data privacy.

Children’s Privacy

Our Website is not directed at children under 13 years old. We do not knowingly collect personal data from children without parental consent. If you believe we may have collected data from a child under 13, please contact us immediately to request removal.

Updates to This Privacy Policy

Privacy practices change over time. We may update this policy for legal compliance or operational reasons. Any updates will be posted on our Website with an updated effective date. We encourage you to review this policy periodically.

How to Contact Us

For any questions about this policy or your privacy rights, please contact:

Privacy Officer
ABDOS India
Email: privacy@abdosindia.com
Address: [Insert physical address]

Complaints and Dispute Resolution

If you are unsatisfied with our response to your privacy concerns, you have the right to file a complaint with supervisory authorities or data protection regulators in your jurisdiction.

Additional Information

Legal Basis for Data Processing: When applicable laws like GDPR apply, we process data based on consent, contractual necessity, legal obligations, or legitimate interests balanced against your rights.

Links to Third-Party Sites: Our Website may include third-party links. We are not responsible for their content or privacy practices.

Third-Party Embedded Services: Some content or advertising may be served by third parties operating their own data collection and usage policies.